Patient Services Representative (Full Time)

Responsibilities

• Greet patients in a friendly, professional manner, answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Maintain a safe and clean office environment
• Assume various duties and responsibilities as determined by the office manager and doctor(s)

Requirements

• Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead
• Professional medical office environment

Qualifications

• Starting hourly wage based on previous experience
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program
• Approximately 10 days of PTO within first year
• 6.5 paid holidays per year

Benefits

• Health
• Dental
• Vision
• 401k

Schedule

• Full-time position

Pay

• Starting hourly wage based on previous experience