Patient Service Rep - OBGYN

Position Highlights

Position: Patient Service Rep
Location: 932 Lake Street, Oak Park
Full Time 36 hours
Hours: Monday thru Friday 8a-4:30p. Hours may vary
Required Travel: Yes - Elmhurst

What You Will Do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems.
Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes.
Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.
Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

What You Will Need

• A high school diploma or equivalent
• An associates degree in business administration or management preferred
• Two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
• Manual dexterity to operate various office machines
• Knowledge of health insurances, medical terminology and anatomy
• Strong data entry and keyboarding skills
• Knowledge of Microsoft Office Suite
• Bilingual skills
• A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location

Benefits

• Career Pathways to Promote Professional Growth and Development
• Variety of Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retail Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

About the Role

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.

Endeavor Health is an Equal Opportunity Employer

We encourage applications from all qualified individuals without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all team members can thrive and contribute to our mission.