Patient Service Representative - OBGYN

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

Benefits

- Medical, dental, vision, and life insurance - 401(k) retirement savings plan with employer match - Generous paid time off - Career development and continuing education opportunities - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Job Summary

A non-exempt medical office position responsible for front office processes in the physician practice. $500 Sign On Bonus

Responsibilities

- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. - Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. - Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. - Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. - Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. - Assists in checking out patients and assists them with referral processing and scheduling process - Collects co-pays and posts charges. - Charge entry and patient balance processing. - Distributes information to patients regarding office policies, procedures, information about the practice, etc. - Explain and enroll patients in the patient portal.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred. Certification: Prefer healthcare management/administration certification. Experience: Two years of customer service experience, preferably in a medical office setting.