Patient Service Representative - OBGYN
About the role
Join our team as a full-time Patient Service Representative with BJC Medical Group in Sunset Hills, Missouri. This is a rare opportunity to join a great team!
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Collaborates with the Central Billing Office to ensure all charges are captured and properly collected.
- Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues.
- Provides training and support to both new & existing staff.
Requirements
Outpatient Preferred Medical Office Experience, 40-Hours per week Day Shift, Benefit Eligible (NO CALL, NO WEEKENDS, NO HOLIDAYS).
Qualifications
Preferred Qualifications: Role Purpose - The Senior Patient Service Representative functions as a subject matter expert on administrative tasks supporting the physician office. This position maintains a strong knowledge of and trains new and/or junior level team members on work processes. This position also serves as a point of escalation on complex work situations.
Skills
High School Diploma or GED, 2-5 years Experience, 5-10 years Preferred Requirements.
Benefits
BJC Total Rewards: Comprehensive medical, dental, vision, life insurance, disability insurance, 401(k) plan with BJC match, tuition assistance, adoption assistance, and more.
Pay
Not specified
Schedule
Day Shift