Patient Service Agent - Full Time - Remote
Mercy Hospital St. Louis Critical Care Medicine Fellowship · North Springfield, MO · 1 mo ago
HealthcareFull-time
Responsibilities
- Schedule patient appointments
- Take patient messages
- Provide general information regarding visit instructions and expectations
- Maintain a calm, pleasant, professional attitude
- Deliver excellent customer service using exceptional telephone etiquette
Qualifications
- Education: High School Diploma or Equivalent
- Experience: Customer Service experience
- Basic computer skills
- Data entry
- Professional, courteous, and compassionate attitude
- Ability to multi-task
- Ability to type 60 wpm
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period