Patient Service Agent - Remote, Full Time - Days
Mercy Hospital St. Louis Critical Care Medicine Fellowship · North Springfield, MO · 3 days ago
HealthcareFull-time
About the role
Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintaining a calm, pleasant, professional attitude. Delivering excellent customer service using exceptional telephone etiquette.
Responsibilities
- Schedule patient appointments
- Take patient messages
- Provide general visit instructions and expectations
- Maintain a calm, pleasant, professional attitude
- Deliver excellent customer service using exceptional telephone etiquette
Requirements
- High School Diploma or Equivalent
- Customer Service experience
- Basic computer skills
- Data Entry
- Professional, courteous, and compassionate attitude
- Ability to multi-task
- Ability to type 60 wpm
Qualifications
- Education: High School Diploma or Equivalent
- Preferred Qualifications: Professional, courteous, and compassionate attitude. Ability to multi-task. Ability to type 60 wpm
Benefits
- Outstanding benefits - including medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Pay
N/A
Schedule
N/A
Skills
- Basic computer skills
- Data Entry
Benefits
- Outstanding benefits - including medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Why Mercy?
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.