Patient Service Agent - Remote, Full Time - Days

About the role

Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

Qualifications

Minimum Required Qualifications:

• Education: High School Diploma or Equivalent
• Experience: Customer Service experience

Skills

• Basic computer skills
• Data Entry

Benefits

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.