Patient Scheduling Specialist, Transplant
Work Schedule
Full-Time, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7:00 AM – 5:00 PM. Hours may vary based on the operational needs of the department.
Pay
Pay starts at $20.14 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
About the role
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to:
- Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
- Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
- Assist patients and their families with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- Generous benefits package, including health insurance, and paid time off.
- Professional growth and career advancement opportunities available.
- Free bus pass to get to and from work.
Qualifications
Required: No minimum education. 1 year of previous experience working in an office or customer service environment.
Preferred: Associate's Degree or Bachelor's degree in Business Administration, Healthcare, or other related field. Previous experience working in healthcare. Previous experience scheduling patients. Previous experience coordinating multiple activities in an office setting.