Patient Scheduling Coordinator

About the Role

Texas Physical Therapy Specialists is seeking a Medical Scheduling Coordinator to join our growing Centralized Scheduling and Referral Team. After completing paid onsite training in Live Oak, TX, you'll transition to working remotely while remaining part of a supportive and collaborative team. Candidates must be local to San Antonio, TX (Live Oak).

Responsibilities

• Answer incoming patient calls
• Schedule new and follow-up appointments
• Process physician referrals accurately
• Coordinate with clinics and providers
• Maintain accurate patient records in EMR system, including verifying and updating patient demographics, insurance information, and other required documentation
• Deliver compassionate customer service
• Help patients begin their therapy journey

Requirements

• 1+ year of medical office, scheduling, patient access, referral coordination, or medical call center experience
• Excellent phone communication skills
• Comfortable managing multiple calls while maintaining accuracy
• Strong computer and data entry skills
• High School Diploma or GED
• Must live near Live Oak/San Antonio, TX for required training and occasional in-office meetings

Pay

~$17-$18 per hour

Schedule

Flexible 8-hour shifts scheduled between 7:00 AM–7:00 PM, Monday–Thursday; Friday: 7:00 AM–4:00 PM

Benefits

• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, and LTD insurance
• 401(k) Employer Matching
• Family Building and Parental Benefits
• A focus on creating a diverse, equitable, and inclusive workplace culture

About the Company

For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we’re committed to empowering the next generation of physical therapists. TexPTS is a member of the Confluent Health family of physical and occupational therapy companies, transforming healthcare by strengthening private practices and developing highly effective clinicians nationwide. Voted “Best Places to Work” 2023, 2024, and 2025, and rated a 4+ star employer on Glassdoor.

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