Patient Scheduler, PT, Day

About the role

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly and timely, and entered into the computer-based scheduling system.

Responsibilities

• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling.
• Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes.
• Gathers required patient demographic, clinical, and financial information as required by the referral/central intake form(s).
• Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for recruitment, hiring processes, and on-call responsibilities if supporting the agency.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent preferred.
• Two (2) years of related work experience preferred.
• Knowledge of scheduling procedures.
• Knowledge of services offered to provide accurate scheduling of clients.
• Strong communication and customer-oriented service skills.
• Proficient in use of telephone equipment, voicemail, and computers.
• Knowledge of medical terminology preferred.

Schedule

Day shift (United States of America)

Location

Greenville Memorial Hospital, Medical Group Administration - Primary Care