Patient Scheduler

Job Summary

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.

Physical and Environmental Demands

• Requires occasional working hours significantly beyond regularly scheduled hours.
• Occasional work produced subject to precise measures of quantity and quality.
• Occasional bending.
• Occasional lifting and carrying up to 10 pounds.
• Occasional crawling.
• Occasional crouching/stooping.
• Occasional kneeling.
• Occasional pushing/pulling.
• Frequent reaching.
• Constant sitting.
• Occasional standing.
• Occasional twisting.
• Occasional walking.

Requirements

• Education & Experience: High School Diploma/GED Certifications.