Patient Scheduler, FT, Days

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling.
• Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s).
• Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education: High School diploma or equivalent preferred
• Experience: Two (2) years of related work experience preferred
• In Lieu Of: NA
• Required Certifications, Registrations, Licenses: NA

Knowledge, Skills And Abilities

• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers
• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital