Patient Scheduler - Per Diem
Health Marketing · Miami, FL · 3 wk ago
ManagementFull-time
About the role
Deliver exceptional customer service by communicating with patients via phone to provide information and coordinate diagnostic procedures and treatments within a healthcare system.
Responsibilities
- Schedule complex exams with attention to detail
- Verify patient demographic and insurance data
- Manage high call volumes efficiently
- Utilize multiple computer applications and scheduling software
- Interact with physicians, radiologists, technologists, and patients to ensure smooth coordination
- Adhere to scheduling protocols and review previous reports
- Notify relevant parties of special requirements such as labs or premedication
- Perform additional duties as needed based on departmental requirements
Requirements
- High school diploma or equivalent
- Minimum of 2 years of relevant experience
Skills
- Strong communication skills
- Technical proficiency and ability to learn new procedures
- Learning agility
- Teamwork and collaboration
Benefits
Competitive compensation and benefits package in a diverse, inclusive work environment.