Medical Scheduler - Per Diem

About the role

This position assists all patients that report to the front check-in desk. Responsibilities include greeting patients, interacting with a diverse patient population, utilizing the electronic medical record, updating insurance information, collecting co-pays, scheduling follow-up appointments, and communicating professionally with all parties.

Responsibilities

• Assist patients at the front check-in desk
• Greet patients in a prompt, courteous, and professional manner
• Interact with a diverse patient population
• Utilize the electronic medical record to maintain patient records via registration process and scan functionality
• Update insurance information, attend appointments, collect patient co-pays, and other duties as assigned at the time of patient check-in for scheduled appointments
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies
• Schedule follow-up appointments and referrals as needed when patients check out
• Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies
• Answer incoming phone calls and direct appropriately to team members

Requirements

• High School Diploma/G.E.D.
• 2-3 years of office experience, or one year of related experience in a medical practice (preferred)
• Experience using an electronic health record and Microsoft Office (plus)
• Excellent customer service skills
• Ability to multi-task in a high patient volume unit
• Ability to learn and utilize resources
• Strong time management skills
• Ability to review information and draw appropriate conclusions
• Good judgement and ability to problem solve; escalate issues as needed
• Strong teamwork skills and work ethic

Qualifications

• High School Diploma/G.E.D.
• 2-3 years of office experience, or one year of related experience in a medical practice (preferred)
• Experience using an electronic health record and Microsoft Office (plus)
• Excellent customer service skills
• Ability to multi-task in a high patient volume unit
• Ability to learn and utilize resources
• Strong time management skills
• Ability to review information and draw appropriate conclusions
• Good judgement and ability to problem solve; escalate issues as needed
• Strong teamwork skills and work ethic

Skills

• Customer service skills
• Time management skills
• Problem solving skills
• Teamwork skills

Benefits

N/A

Pay

$46,215.00 - $60,080.00 per year

Schedule

Per Diem