Patient Representative PRN

This position is incentive eligible. The typical wage range for candidates hired is $16.65 - $24.14 per hour. Factors such as skills, experience, and comparison to other employees in this role may influence the actual salary offered.

About the role

We have an exciting opportunity for a Patient Care Representative to join CareNow, part of HCA Healthcare, the nation's leading provider of healthcare services. This role provides expertise and champions patient care within our team.

Responsibilities

• Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
• Answer phone calls to the clinic and provide information or refer questions as needed.
• Verify insurance accurately and in a timely manner.
• Ensure the occupational client’s preference card is followed and review occupational procedures.
• Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
• Complete the Daily Balance Checklist after each shift, ensuring all forms of payment are accounted for and documented.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• BLS certification required within 30 days of start.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Potential Military Occupational Specialist matches include these Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes: 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1, 4P0X1, 4V0X1.

Benefits

CareNow offers a total rewards package that supports the health, life, career, and retirement of our colleagues. Available plans and programs may include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs: paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources: 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits: fertility and family building support, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location and position.