DirectJobHub
Jobs · Administrative · Virginia

Patient Representative

HCA Healthcare · Midlothian, VA · 1 wk ago
On-siteAdministrative$15.86–$22.99/hrFull-time

Job Summary and Qualifications

We are seeking a Patient Care Representative who provides expertise and champions patient care. The ideal candidate should have 1 year of clinical experience in a patient care setting and obtain BLS certification within 30 days of start.

  • Checks-in patients in a timely manner.
  • Ensures all Web Check-in procedures are followed.
  • Answers phone calls to the clinic and provides information or refers questions to others as needed.
  • Verifies insurance timely and accurately.
  • Sets up occupational client’s preference card and ensures occupational procedures are followed.
  • Ensures the patient paperwork is complete and insures collection of necessary insurance / demographic information.
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during these hours.

Benefits

CareNow offers a comprehensive benefits package that includes:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
  • Wellbeing support, including free counseling and referral services.
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.

Note: Eligibility for benefits may vary by location.

Qualifications

Preferred qualifications include:

  • 1 year of clinical experience in a patient care setting.
  • Obtain BLS certification within 30 days of start.

What You Will Do in This Role

In this role, you will:

  • Check-in patients in a timely manner.
  • Ensure all Web Check-in procedures are followed.
  • Answer phone calls to the clinic and provide information or refer questions to others as needed.
  • Verify insurance timely and accurately.
  • Set up occupational client’s preference card and ensure occupational procedures are followed.
  • Ensure the patient paperwork is complete and collect necessary insurance / demographic information.
  • Complete Daily Balance Checklist after each shift. Include all forms of payment are accounted for and documented.

The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during these hours.

Pay and Schedule

The typical hourly wage range for this role is $15.86 - $22.99.

Benefits

CareNow offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
  • Wellbeing support, including free counseling and referral services.
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.

Note: Eligibility for benefits may vary by location.

Similar jobs