Patient Representative
Job Summary and Qualifications
Checks-in patients in a timely manner.
Ensures all Web Check-in procedures are followed.
Answers phone calls to the clinic and provides information or refers questions to others as needed.
Verifies insurance timely and accurately.
Ensures the occupational client’s preference card is followed and occupational procedures.
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
Qualifications
- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Able to work with multiple computer programs
Benefits
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Note
Eligibility for benefits may vary by location.