Patient Representative
Job Summary
Checks-in patients in a timely manner.
Ensures all Web Check-in procedures are followed.
Answers phone calls to the clinic and provides information or refers questions to others as needed.
Verifies insurance timely and accurately.
Ensures the occupational client’s preference card is followed and occupational procedures.
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
Qualifications
- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Able to work with multiple computer programs
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Note
Eligibility for benefits may vary by location.
About the Company
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.
About HCA Healthcare
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Equal Opportunity Employer
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.