Patient Registration Specialist

Job Duties

• Greets and screens visitors and patients for service needs.
• Works closely with staff to expedite requests and ensure smooth clinic flow.
• Captures required patient information, including patient demographics, third-party insurance, and other information in accordance with established policies and procedures.
• Screens and verifies insurance and/or other program/agency coverage for every patient and captures documentation of such eligibility (insurance card, voucher, SFS application, etc.).
• Accurately processes and manages patient payments to minimize discrepancies, including secure cash-handling, drawer balancing, and deposits.
• Works with the Revenue Cycle Team to increase patient revenues.
• Informs patient of registration procedures, documents needed for the appointment, and cancellation/reschedule procedures.