Patient Registration Specialist
Monthly bonus eligible.
Schedule
Monday - Thursday 11:00 AM - 7:30 PM + Sunday 9:00 AM - 5:30 PM
Responsibilities
- Ensure accurate financial arrangements and facilitate payment processes for patients.
- Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.
- Coordinate and ensure current and accurate patient account data is communicated effectively across departments.
- Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.
- Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.
- Follow up diligently on all payment plans to ensure accounts are current with timely payments.
- Document benefits and received payments by notating patient accounts.
- Scan all signed documentation into patient accounts.
- Perform additional duties as assigned by management.
Requirements
- High School graduate or equivalent required; college degree preferred.
- Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services.
- Cash collection experience preferred.
- Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred.
Benefits
- 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid long term disability insurance
- Paid time off
- Paid holidays
- Cafeteria on site + discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
Pay
Expected compensation range for this full-time role is $20.00 - $25.00 an hour. This position is eligible for a monthly bonus.
About the role
Discover a fulfilling career at Chicago Behavioral Hospital (CBH)! Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.