Patient Registration Specialist

Schedule

Monday-Friday 8am-5pm

About the Role

We are seeking a highly organized and detail-oriented Patient Registration Specialist to join our healthcare team. In this role, you will be responsible for ensuring the accurate and timely registration of patients for services, verifying insurance information, and providing outstanding customer service.

Responsibilities

• Greet patients and ensure their accurate registration in the electronic health record (EHR).
• Collect and verify patient demographic information, insurance details, and medical histories.
• Enter patient data into electronic health record (EHR) systems, ensuring accuracy and completeness.
• Communicate effectively with patients and staff to resolve any issues regarding registration or insurance.
• Handle inquiries related to patient accounts, including insurance verification and billing.
• Process and schedule appointments as needed.
• Assist in the management of patient flow and coordinate with other departments for patient services.
• Maintain confidentiality and comply with all healthcare privacy regulations (HIPAA).
• Collaborates and communicates effectively with treatment team for the coordination of care.

Requirements

• High School Diploma.
• Experience working in a clinic, physician office or hospital setting is preferred.
• Experience working with patients with behavioral health needs is preferred.
• An understanding of mental illness and substance use, psychiatric symptoms, and impact on functioning and behavior.
• Valid driver's license, car insurance, and insurable driving record required.

Qualifications

• Knowledge and understanding of mental health, alcohol and drug treatment and recovery, engagement of persons in treatment and recovery and an understanding of other healthcare systems, social service systems and the criminal justice system.

Skills

Excellent communication skills, attention to detail, and a passion for helping others in a fast-paced environment.

Benefits

• Affordable medical, dental and vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retail plan with company match – up to 6%
• Career ladder – opportunities for professional growth
• Company paid life insurance
• Employee training and continued education opportunities
• Mileage reimbursement

Pay

Competitive salary based on experience and qualifications.

Schedule

Monday-Friday 8am-5pm