Patient Registration Manager Ontario

POSITION DETAILS

This Full-Time position will have a schedule of Monday – Friday from 8:00AM – 5:00PM. The individual who fills this role must have the ability to be present on all shifts within the department in any given month. The primary workstation for this role will be at the Ontario hospital located at 351 SW 9th St, Ontario, OR 97914.

About the role

Living by the virtues of Saint Alphonsus Health System, we pride ourselves on exceptional service and the highest quality of care. As the Patient Registration Manager, you will lead, guide, and direct the functional responsibilities within all areas of Patient Access and Registration for the Boise hospital. You will address external business and regulatory issues through ministry strategies and provide expertise for the team on service standards. You will be responsible for ensuring consistent operating performance and achieving financial goals for the ministry. You may also help to identify and solve the complex problems that arise and impact the direction of the business. You will collaborate with other service areas and ministries to remain aligned with strategy, industry development, and operating standards.

Responsibilities

• Embody and promote Trinity Health’s Mission, Values, Vision, and cultural commitments in all decisions and actions.
• Provide strategic leadership and guidance to service areas, RHMs, regions, and functional teams to drive performance and goal achievement.
• Foster strong collaboration across service areas and regions to ensure alignment, consistency, and integrated operations.
• Lead system-wide standardization of policies, processes, and methodologies while building a national community of practice.
• Select, evaluate, and develop functional leadership teams to ensure organizational success and accountability.
• Serve as the central point of governance for functional strategy, financial oversight, staffing, and cross-regional communication.
• Monitor and report key performance metrics, ensuring value delivery and operational excellence.
• Provide leadership across the full colleague life cycle while maintaining compliance with all legal, regulatory, and organizational guidelines.

Requirements

• Bachelor's degree in Accounting, Business, Finance, or a related field of study or equivalent combination of education & / or experience.
• Three (3) to Five (5) years of leadership experience within Patient Access.
• Five (5) years of relevant experience in functional areas of Patient Access such as Registration, Insurance Verification/Financial Clearance, Financial Counseling, or other relevant experience.
• Obtain national certification in HFMA CHFP or CRCR or NAHAM CHAM required within one (1) year of hire.

Qualifications

Minimum qualifications include a Bachelor's degree in Accounting, Business, Finance, or a related field of study or equivalent combination of education & / or experience. Additionally, candidates must have three (3) to five (5) years of leadership experience within Patient Access and five (5) years of relevant experience in functional areas of Patient Access such as Registration, Insurance Verification/Financial Clearance, Financial Counseling, or other relevant experience. National certification in HFMA CHFP or CRCR or NAHAM CHAM is required within one (1) year of hire.

Skills

Strong leadership skills, strategic thinking, excellent communication, and problem-solving abilities are essential. Proficiency in Microsoft Office Suite and familiarity with healthcare software systems are also preferred.

Benefits

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.

Pay

Competitive compensation with a full benefits package is offered.

Schedule

The individual who fills this role must have the ability to be present on all shifts within the department in any given month. The primary workstation for this role will be at the Ontario hospital located at 351 SW 9th St, Ontario, OR 97914.