Patient Observation Director - Seneca, SC

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services including Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.

About the role

As a Director, you will be responsible for the effective leadership of Patient Observation services, including the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. You will also oversee the overall planning, organizing, directing, and controlling of Patient Observation and hospital activities.

Responsibilities

• Ensure the accuracy and timeliness of financial data and statistics
• Develop and recommend the department operating budget
• Coordinate transportation activities and services with other hospital departments
• Maintain records and statistics for administrative and regulatory purposes
• Plan, organize, direct, coordinate, and supervise functions and activities of the department
• Establish work standards and workflow
• Implement policies and procedures for departmental operations
• Demonstrate strong communication skills with clients
• Ensure compliance with all regulatory agencies
• Proactively work toward the achievement of facility goals and objectives
• Demonstrate proficiency with TeamChimes, TeamTransport, and related software

Qualifications

• Four-year college degree or equivalent related experience required
• Previous hospital patient transportation experience preferred
• Supervision of staff employees required
• Ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills and service/quality attitude
• Strong planning, organizing, and time management abilities
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills required

Pay

$70,000 - $75,000 per year (Pay Grade: 14)

Benefits

• Medical, dental, and vision insurance
• Life insurance / AD&D
• Disability insurance
• Retirement plan
• Flexible time off
• Holiday time off (varies by site/state)
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Commuter benefits
• Employee assistance program
• Flexible spending accounts (FSAs)
• Paid parental leave
• Personal leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.