Patient Observation Technician

About the role

Provides continuous observation and monitoring of patients at risk of self-harm, wandering, or injury to ensure a safe, therapeutic environment and support delivery of care. Under the direction of a care team member, monitors and documents patient behavior, and redirects or de-escalates as appropriate. This role is accomplished through observation via camera, typically on site in the hospital.

Responsibilities

• Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician.
• Maintains visual observation at all times.
• Verbally redirects patient over digital 2-way audio device that is in patient room.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN.
• Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment.
• Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation.
• Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse.

Qualifications

• Education: High School graduate or GED.
• Experience: Familiarity with healthcare environment preferred.
• Basic computer skills required.
• License/Certification: Valid driver’s license when driving any vehicle for work-related reasons.
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.

Benefits

• Paid time off and parental leave.
• 401K matching and employee recognition program.
• Dental and health insurance.
• Paid holidays.
• Short and long-term disability.
• Pet insurance.
• Early access to earned wages with Daily Pay.
• Tuition reimbursement.
• Adoption assistance.

Schedule

Shift: 7a–3:30p, with every 4th weekend and a holiday rotation; 16 hours per week (0.4 FTE). Department: Telesitter Monitoring.