Patient Observation Technician

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the posting. Content: Intro: "Come lead with us at Corporate At Houston Methodist, the Patient Observation Tech position is responsible for demonstrating basic knowledge and skills necessary to communicate appropriately and provide continuous, electronic observation and surveillance of assigned age-specific, diverse patient population, assisting in the delivery of patient care and services. This position verbally redirects the patient from engaging in at-risk behaviors and summoning nursing staff when patient requires assistance, and reports observations and patient problems to the licensed nurse. The Patient Observation Tech position practices Patient and Family-Centered Care in concert with Houston Methodist ICARE values." That's about the role. Then "FLSA STATUS Non-exempt" - maybe metadata; we can drop or put in short p. Then "QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)" Then "EXPERIENCE Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation" Then "LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association" Then "SKILLS AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software and navigates a windows-based environment Demonstrate ability to maintain poise under stress Completes required continuous training and education, including department-specific requirements" Then "ESSENTIAL FUNCTIONS" with subcategories: PEOPLE ESSENTIAL FUNCTIONS, SERVICE ESSENTIAL FUNCTIONS, QUALITY/SAFETY ESSENTIAL FUNCTIONS, FINANCE ESSENTIAL FUNCTIONS, GROWTH/INNOVATION ESSENTIAL FUNCTIONS. These are responsibilities/duties. Then "SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform: No Scrubs: Yes Business professional: No Other (department approved): Yes ON-CALL* Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.On Call* No TRAVEL** Travel specifications may vary by department**May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No" Then repeated "Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association" Then EEO boilerplate to drop. We need to decide sections. We have content for: - About the role (intro paragraph) - Responsibilities (essential functions) - Requirements (maybe combine qualifications, experience, licenses, certifications) - Qualifications (maybe education) - Skills (skills and abilities) - Benefits? Not present. No mention of benefits, pay, schedule. So we should NOT create those sections. We must not create Pay/Schedule/Benefits unless posting actually states them. It doesn't. So omit. We need to include sections only when posting has real specific content. Thus we can have:

About the role

...

Responsibilities

• ... list items from essential functions

We need to preserve all substantive information; do not invent or summarize away detail. So we need to include each bullet point from essential functions. We have multiple subcategories; we can combine them into a single list of responsibilities. We need to extract each responsibility statement. Let's list them: PEOPLE ESSENTIAL FUNCTIONS: - Promotes a positive work environment with the interprofessional care team. - Participates in teamwork by responding positively to requests for assistance. - Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. - Interacts with peers, staff and patients in a supportive and respectful manner. - Encourages open communication to achieve mutual understanding. - Communication is positive and professional. - Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. - Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS: - Functions as a liaison between patients, families and staff to troubleshoot and resolve telesitter issues. - Responds quickly, logically and patiently to questions or requests from patients and hospital staff. - Organizes daily work flow, problem-solves basic and routine matters, and prioritizes simultaneous situations, seeking guidance and assistance from preceptor, licensed nurse, or management when needed. - Maintains visual observation of assigned patients at all times and verbally redirects patients over digital 2-way audio device. - Delivers AvaSys Mobile Carts to patient rooms, sets up the unit, and assists with testing of the unit’s position, camera, and audio speaker. - Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability, i.e. shift handoff/report. QUALITY/SAFETY ESSENTIAL FUNCTIONS: - Communicates with interdisciplinary team and responds quickly to patient behavioral changes - Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. - Provides for the privacy of patients and families, keeping the safety of the patient in mind. - Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care. - Seeks help and/or advice as soon as possible when patient appears to pose a threat to themselves or others. - Participates in a collaborative identification and reporting of patient safety issues. - Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. FINANCE ESSENTIAL FUNCTIONS: - Uses resources efficiently; does not waste supplies. - Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. - Utilizes time between heavy workloads efficiently and helps other team members. GROWTH/INNOVATION ESSENTIAL FUNCTIONS: - Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. - Completes and updates the individual development plan (IDP) on an on-going basis. - Offers innovative solutions through participation in performance improvement projects and shared governance activities. Now Requirements/Qualifications: Education: High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Experience: Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation Licenses and Certifications: Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association We could have a section "Qualifications" for education, maybe "Requirements" for experience and licenses. But the instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We can put: - About the role: intro paragraph. - Responsibilities: list of essential functions. - Requirements: maybe experience + licenses? Or we could put experience under Requirements, licenses under Qualifications? But Qualifications likely for education/skills? However we also have a Skills section for skills and abilities. Thus: Qualifications: Education (High school diploma or equivalent) Requirements: Experience (Six months direct patient care...), Licenses and Certifications (BLS) Skills: Skills and Abilities list. We must not create sections with placeholder text. All have content. Now we need to format lists. For Responsibilities: use

• for each duty. For Requirements: maybe we need to list experience and licenses as separate
• items. For Qualifications: list education as
• items? Could be just a paragraph but instruction says use
  • for any list of duties/requirements/benefits. Education is a requirement but not a list? It's a single item; we could still use
    • but it's okay. Or we could use

      . The instruction: "Use

      • for any list of duties/requirements/benefits, and

        for prose." So if it's a single item, it's not a list; we could use

        . But we can also use

        • for a single item; it's still a list. Safer to use

          for prose like education statement. However they said "any list of duties/requirements/benefits". Education is a requirement but not necessarily a list; we can treat as prose. Similarly for Skills: we have multiple bullet points; we should use

          • . Now we need to preserve all substantive information; do not invent or summarize away detail. So we need to include each skill bullet. Skills and Abilities list: - Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations - Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security - Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles - Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software and navigates a windows-based environment - Demonstrate ability to maintain poise under stress - Completes required continuous training and education, including department-specific requirements Note: The last bullet: "Completes required continuous training and education, including department-specific requirements" Now we need to ensure we don't repeat content. Also we have duplicate BLS line; we include once. Now we need to strip boilerplate: FLSA STATUS Non-exempt (maybe we can drop or include as short p). The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

            or drop it." So FLSA STATUS is metadata; we can fold into a short

            maybe after About the role? But we could just drop it. Safer to drop it. Also "SUPPLEMENTAL REQUIREMENTS WORK ATTIRE..." etc. This is supplemental requirements; we could include under Requirements maybe as additional items. But we need to decide if we want to include them. They are substantive: uniform, on-call, travel. They are requirements. So we should include them under Requirements as list items. Thus Requirements section will include: - Experience: Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation - Licenses and Certifications: Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association - Work Attire: Uniform: No; Scrubs: Yes; Business professional: No; Other (department approved): Yes - On-Call: Employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. On Call: No - Travel: May require travel within the Houston Metropolitan area: No; May require travel outside Houston Metropolitan area: No We need to preserve the exact wording? Not required to be exact but preserve all substantive information. We can paraphrase slightly but better to keep close. Now we need to ensure we don't create sections with filler like "commensurate with experience". Not present. Now produce HTML fragment. Structure:

            About the role