Patient Navigator Non Clinical, DOH HIV DHTS Grant

About the role

The Patient Navigator will provide warm hand-off to providers; escort patients to appointments; provide patient education; and maintain contact with patients throughout their care. They will coordinate internal and external referrals for prevention, support, and wellness services, specifically integrated screenings, and provide continuous support for all clients who have been tested for HIV, regardless of test result.

Responsibilities

• Advocate for clients who have legal benefit concerns
• Assess client needs, prepare appropriate individual service plans and maintain records
• Absorb and refer clients to appropriate community resources
• Absorb and assist clients in obtaining stable housing
• Absorb and assist clients in applying for insurance and benefits
• Attend and participate in staff meetings and supervisory conferences
• Conduct referral and linkage activities to housing, food programs, and other customer needs
• Coordinate with social services and insurance companies or other financial services to ensure ability to pay for care
• Develop and maintain database of professional contacts
• Maintain and update client case records using approved agency forms and procedures
• Maintain and update client information in specific database
• Maintain working relationships with other community providers
• Prepare monthly reports in accordance with agency policies and procedures
• Provide relevant literature to clients and members of the community
• Provide written reports and maintain statistics as required
• Represent the agency at community events, meetings, and conferences

Qualifications

• High School Diploma or equivalent
• Bi-lingual, and able to read, write and speak Spanish proficiently required
• Experience in a health care setting highly desirable
• Associate’s degree preferred

Preferred

• Associate’s degree preferred

Benefits and Perks

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon …
• and more!

Schedule

Shift: 8:30am-4:30pm
Monday-Friday
Full Time