Patient Navigator Non Clinical

About the role

As a Patient Navigator, you'll help families navigate the process of obtaining an Initial Developmental Evaluation and connect them with appropriate therapies and services along the way. From completing patient intakes and coordinating screenings to following up with families and tracking outcomes, you'll help make the path to care clearer and more manageable.

Responsibilities

• Provide intake for patients seeking Initial Developmental Evaluations, including reviewing current services and diagnoses.
• Help families understand and identify therapies or services that may be accessed while they await evaluation.
• Assist with patient intakes, mailings, and scheduling for additional services as needed.
• Register children for developmental screening activities.
• Conduct follow-up phone calls with families after developmental screenings.
• Enter and track screening-related data and monitor outcomes.
• Work collaboratively with a variety of organizations and personnel to support children and families.
• Perform other activities and responsibilities as directed by the Supervisor.

Qualifications

• Minimum of one year of experience in early childhood systems of care or other disability-related activities.
• Knowledge of early childhood developmental diagnoses, including speech delay, autism, and global developmental delay.
• Bachelor's degree preferred.
• Strong communication, organizational, and time-management skills.
• Ability to work effectively with a variety of organizations and personnel with compassion, tact, and clarity.
• Familiarity with Microsoft Excel and the ability to learn and use Electronic Medical Record systems.
• Spanish-English bilingual skills strongly preferred.

Schedule

Day shift, Monday through Friday 9:00am-5:00pm, Full-Time, 40 hours per week.

Pay

$28.15 - $35.19 per hour.

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!