Patient Navigator - HIV

About the role

Vista Community Clinic (VCC) is a private, non-profit, multi-specialty outpatient clinic that serves over 70,000 patients annually. We are dedicated to providing exceptional, patient-centered care and fostering a workplace built on respect, collaboration, and passion for care.

Responsibilities

• Guide and offer referral assistance to community members in navigating follow up diagnostic evaluation on patients.
• Establish and help maintain communication between patients, their families, clinicians, and the health care system while offering additional assistance when needed.
• Improve health care outcomes and reduce health disparities for low-income, uninsured, adult patients.
• Complete a face-to-face visit with patients to perform an assessment and complete a care plan.
• Follow patients during treatment and refer to community-based organizations to address gaps in care.
• Provide post-treatment follow-up, contact, and update care plan as needed.
• Integrate prevention and screening recall systems into electronic medical record.
• Assist in data collection, data entry, evaluation, and program reports.
• Afford assistance in data analysis and summarization for program reporting requirements.
• Attend meetings as needed.

Requirements

• Associate’s degree in related field or equivalent related experience.
• Minimum three years’ relevant experience within the health care system, clinic setting, or other community-based organization.

Qualifications

• Bilingual English/Spanish.
• Bachelor's degree in related field with two years' care coordination or health education experience preferred.

Skills

• Ability to work flexible hours.
• Ability to present information effectively both verbally and in writing to individuals and groups from various cultural, ethnic, and educational backgrounds.
• Experience/familiarity with computers, Microsoft Office products (Word/Excel), business email communication systems, and internet search capabilities.

Benefits

• Competitive Compensation & Benefits.
• Medical, dental, vision.
• Company-paid life insurance.
• Flexible spending accounts.
• 403(b) retirement plan.