Patient Navigator - Hudson

About the role

Sun River Health is a Federally Qualified, Non-Profit Health Center seeking a Full-time Patient Navigator to support our Hudson, NY site. The Patient Navigator will identify individuals and/or members of their families within the target population who are in need of preventive and primary health care services and link them to the services they need.

Responsibilities

• Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
• Facilitates patient appointments within different departments of SRH and outside agencies.
• Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
• Aid patients in overcoming obstacles that would prevent them from receiving needed referrals.
• Facilitate patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
• Answer patient questions to clarify provider instructions, procedures and referral needs.
• Transmit all necessary clinical information available to specialists for referral; obtain consultant reports; obtain consent for release of information.
• Review open referrals for upcoming medical appointments and provide to clinical team.

Requirements

• High school diploma/GED
• 0-2 years of work-related experience
• Bilingual Spanish is preferred

Qualifications

• Trained in patient navigation
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of healthcare systems and policies

Skills

• Excellent interpersonal skills
• Strong organizational and time management skills
• Ability to work effectively under pressure
• Proficient in Microsoft Office Suite

Benefits

Not specified

Pay

$22.00 - $25.47 per hour

Schedule

Full-time