Patient Navigator

About the role

Supports Multispecialty office
Schedule: Monday through Friday from 8:30AM-5:00PM

Responsibilities

• Keeps accurate, legible documentation of patient past medical history, medications, and clinical history for patients.
• Collections data and record it in the required spreadsheet format daily.
• Performs front office responsibilities, including scheduling, verification, and authorization for patients.
• Maintains current knowledge of insurance requirements for surgery.
• Communicates effectively with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for promotion of patients.
• Maintains and provides organized information to patients and families regarding scheduling, appointments, nutritional requirements, and insurance processes.
• Other duties as assigned.

Requirements

• Good medical knowledge to assist providers during patient coordination of care.
• Ability to communicate effectively with Director, Bariatric Coordinator, Physicians, Staff, Practice Manager/Administrator, unit and administrative personnel, and a variety of other hospital staff.
• Good verbal and written communication skills.
• Ability to work well independently and with others in a team environment.
• Ability to integrate the knowledge of teaching principles and techniques in order to provide education to patients and their families.
• Possess a high level of organizational skills and effective time management to prioritize and adjust workflow according to changing needs.
• Ability to function in demanding and emergency situations.
• Possess orientation to detail.
• Be proficient in computer skills, including a good understanding of Microsoft Excel, Word, PowerPoint, Outlook, and other Microsoft Office applications.
• Ability to adapt to change.
• Experience working with insurance companies, including obtaining authorizations and preauthorizations.
• Competent skills in secretarial, typing, and reception tasks.

Qualifications

• Associate [Preferred]
• High School Grad or Equiv [Required]
• 1+ experience in a clinical setting. [Required]
• Insurance authorization/verification experience [Preferred]
• Medical office or medical call setting experience. [Preferred]

Skills

• Knowledge of teaching principles and techniques to provide education to patients and their families.
• Proficiency in computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, and other Microsoft Office applications.
• Ability to adapt to change.
• Experience working with insurance companies, including obtaining authorizations and preauthorizations.
• Competent skills in secretarial, typing, and reception tasks.

Benefits

Includes benefits such as medical, dental, vision insurance, life insurance, disability insurance, paid time off, retirement plan, mental health resources, and support, pet benefits, and more.

Schedule

Full time
Shift Day (United States of America)

Pay

$17.11 - $27.38

Physical Requirements

View physical requirements here

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.