Patient Navigator

Responsibilities

• Triage phone/email inquiries
• Assist with pre-authorizations
• Maintain communication with various labs and insurances
• Coordinate and schedule follow-up appointments
• Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions as needed
• Follow through on send-outs and test ordering
• Track all testing, studies, and consultations; organize test results and assist with notifying patients/providers of negative test results as needed
• Coordinate send-out of completed clinic summaries and result reports to families/providers
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers
• Connect patients with Resource Services and/or other hospital resources if necessary
• Perform other duties as assigned (e.g. maintain clinical database)

Requirements

• Minimum of two (2) years of medical office experience, patient navigator experience is strongly preferred
• Highly-motivated, independent thinker and self-starter
• Enthusiastic team player who takes initiative
• Excellent organizational, planning, interpersonal and time management skills
• Able to manage multiple projects
• Strong follow-up and communication skills necessary
• Requires attention to detail and computer accuracy as pertains to data entry, patient scheduling and competence on basic office machines
• Knowledge of medical terminology
• Strong attention to detail/follow up skills
• Knowledge of Microsoft Office (Outlook, Excel and Word)
• Bi-lingual (fluent in Spanish) strongly preferred

Pay

Salary Range: 22.94 - 36.70 USD

We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data.

In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Benefits

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future.

• Medical, dental, and vision insurance
• Savings accounts, voluntary benefits, wellness programs and discounts
• Paid life insurance
• Generous 401(k) match
• Adoption assistance
• Back-up daycare
• Free onsite parking
• Recognition rewards
• Fully paid tuition program or generous tuition assistance program