PATIENT FOOD SERVICES SUPERVISOR

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With over 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.

About the role

As a Patient Services Supervisor, you will assist in the successful operation and customer service of the Food & Nutrition Services Department. This is an exciting opportunity for an energetic, entry-level manager seeking a career in the food service industry.

Responsibilities

• Ensures patient and client satisfaction, meeting and exceeding stated expectations.
• Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences when patient inquires or needs additional selections.
• Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery, and tray retrieval process.
• Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
• Assists in the responsibility for all food service-related activities, primarily involved in patient meal assembly and delivery, including quality improvement, sanitation, infection control, and all facility-related activities.
• Performs other duties as assigned.

Requirements

• 2 years of food service experience.
• Experience in restaurants, hotels, corporate dining, education, military, healthcare, and/or related food service operations.
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Supervisory, leadership, management, and coaching skills.
• Strong communication skills, both written and verbal, with the ability to communicate at management, client, customer, and associate levels.
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
• ServSafe Certification is preferred.

Pay

Salary: $50,000 - $60,000 per year based on experience.

Benefits

• Medical, Dental, and Vision insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.