Patient Coordinator (Full Time)
About Schweiger
Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification.
Job Summary
Full-Time Patient Coordinator at our Norwich Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required.
Responsibilities
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
- Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
- Perform inventory responsibilities and stocking of supplies and equipment as requested.
- Attend all in-house training and continued education opportunities.
Qualifications
- Healthcare Experience is required.
- Medical Receptionist Experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relation and customer services skills.
- Must be professional, reliable and dedicated employee.
- Prefer prior experience working in a dermatology / medical environment preferred.
- Open availability to work during weekdays and weekends.
Benefits
- Medical (Virtual Care included)
- HSA/FSA
- Dental
- Vision on 1st of the month after hire date
- 401K after 30 days of employment
- Company Sponsored Short Term Disability (Only applicable for non-California employee)
- Pre-tax savings available for public transit commuters
- Your birthday is an additional personal holiday
- Dental and Vision on 1st of the month after date of hire (part‑time)
- Employee discounts on Schweiger skin care products & cosmetic services (part‑time)
Schedule
Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am-7pm. Open Flexibility to help cover in a team environment is needed.
Pay
Hourly Pay Range: $16-18.50