Patient Coordinator at Arizona Oral & Maxillofacial Surgery

Arizona Oral & Maxillofacial Surgeons is seeking a Patient Coordinator to join our network in Tucson, AZ. Our practice has been providing patients with unparalleled care and exceptional oral surgery experiences for over 50 years. We are a team of four oral surgery experts devoted to improving the lives of others in the Tucson, Oro Valley, and Sahuarita communities. We also make a social impact by providing complimentary oral surgery services through our Summer of Wisdom and New Smile campaigns and focus on a robust educational program to educate and build relationships within the dental community.

Responsibilities

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring efficient use of the doctor’s time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and communicating any delays to patients and clinical staff.
• Work closely with the clinical team to coordinate patient needs, minimizing wait times and ensuring an efficient experience.
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information.
• Maintain a clean, organized, and professional front office and reception area.

Requirements

• High School Graduate or GED required.
• 1-3 years of experience in a dental office or medical office setting preferred.
• Experience with practice management software and scheduling systems is preferred.
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.

Benefits

• Medical, Dental, and Vision coverage
• 401(k)
• Paid holidays
• Paid time off

Pay

$18.00–$20.00 per hour, based on experience