Patient Coordinator at Summit Oral Surgery

About the role

The successful candidate will bring a passion for providing the best patient care to the communities they serve.

Responsibilities

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.

Requirements

• A high school diploma or equivalent required.
• One to three years of experience in a dental office or medical office setting preferred.
• Experience with practice management software and scheduling systems is preferred.
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Pay

$20-25 per hour