Patient Care Supervisor (Mental Health and Neurology)

About the role

The SLP Clinic supports 5 unique neurology and mental health subspecialty programs, providing comprehensive care to patients including clinical and non-clinical support. We see patients with new symptoms and those with longstanding diagnoses. Our team includes providers, nurses, social workers, PharmD, and other healthcare professionals who diagnose and treat patients.

Responsibilities

• Works alongside clinic staff to provide outstanding customer service and patient care
• Provides daily workflow direction to accommodate clinic efficiency and meet site objectives
• PARTNERS WITH CLINIC LEADERSHIP IN MAKING HIRING, PERFORMANCE MANAGEMENT, PAY, AND OVERALL STAFFING DECISIONS
• LEADS AND/OR PARTICIPATES IN PROJECT/TEAM IMPROVEMENT INITIATIVES
• COORDINATES TRAINING OF STAFF UPON HIRE AND PROVIDES ONGOING DEVELOPMENT AND MENTORSHIP
• ENSURES THAT STAFF TRAINING ALIGNS WITH OSHA, JOINT COMMISSION AND OTHER REGULATORY BODIES/REQUIREMENTS
• AIDES IN THE DEVELOPMENT AND IMPLEMENTATION OF REQUIRED TRAINING, AS WELL AS ADMINISTERING OF POLICIES, PROCEDURES, AND STANDARD PROCESSES

Requirements

• BLS Certification
• High school diploma with some post-secondary education or technical healthcare training
• Demonstrated process improvement experience
• 3-5 years of clinical experience in an ambulatory or inpatient care setting, and a minimum of two years of supervisory or leadership experience in a clinical setting
• SHOWN MENTOR, TEAM-BUILDING, AND PERFORMANCE LEADERSHIP SKILLS

Benefits

• Competitive wages
• Healthcare (including vision & dental)
• 401K
• Parking & tuition assistance
• More!

Pay

$65,622.00 - $95,154.00 USD Annual

Schedule

40 hours/week