Patient Care Host/Hostess - Full-time

Key Responsibilities

• Aid patients with menu selections based on prescribed diets
• Ensure meal selections meet guidelines for modified diets
• Communicate patient selections to food production staff
• Prepare and deliver meals, snacks, and nutritional supplements
• Maintain accurate patient diet information using hospital systems
• Assemble meal trays and serve meals in a timely, courteous manner
• Collect used dishware and transport to dish room; assist with cleaning
• Stock patient and staff pantries, ensuring proper labeling, dating, and rotation
• Prepare simple cold items such as salads and sandwiches as needed
• Provide excellent customer service to patients, families, and staff
• Report concerns or issues promptly to appropriate personnel

Additional Responsibilities

• Support sanitation and cleanliness standards in the department
• Absorb and complete calorie counts when assigned
• Complete required documentation accurately and according to procedures

Qualifications

• High school diploma or GED required
• Minimum of 1 year of customer service experience
• At least 6 months of experience using computers or electronic systems
• Experience in healthcare or food service preferred

Skills & Abilities

• Ability to multitask and manage competing priorities
• Strong attention to detail and ability to follow procedures
• Ability to learn quickly and adapt to changing tasks
• Clear and effective communication skills
• Strong interpersonal skills and a patient-focused approach
• Ability to remain composed and efficient in a fast-paced environment