Patient Care Coordinator Part Time Full Time

Key Responsibilities

• Greet patients and provide a welcoming, professional first point of contact
• Schedule appointments and manage daily clinic flow
• Verify insurance benefits, request authorizations, and collect co-pays
• Maintain accurate and confidential patient records
• Communicate clearly and respectfully with therapists, patients, and leadership
• Support front-desk and administrative operations
• Address patient questions and concerns promptly, professionally, and with empathy
• Take ownership of tasks and follow through to completion

What We’re Looking For:

• Strong alignment with our core values
• High emotional intelligence and self-awareness
• Willingness to take accountability and responsibility for outcomes
• Excellent communication and organizational skills
• Attention to detail and reliability
• Able to multitask in a fast-paced environment
• Healthcare or customer service experience preferred (not required)
• Previous experience in a healthcare, physical therapy, or medical office setting
• Front-desk, patient services, or care coordination experience
• Familiarity with insurance verification, authorizations, and co-pay collection
• Experience scheduling appointments in a fast-paced environment
• Strong customer service background with a patient-centered approach
• Experience working with electronic medical records (EMR) and basic office software

Position Details

• Part-time position
• Full-time position
• Competitive pay based on experience
• Opportunity for growth within the organization