Patient Care Coordinator Part Time Full Time
ProMet Physical Therapy & Performance · New York, NY · 2 mo ago
On-siteHealthcare$19–$21/hrFull-time
Key Responsibilities
- Greet patients and provide a welcoming, professional first point of contact
- Schedule appointments and manage daily clinic flow
- Verify insurance benefits, request authorizations, and collect co-pays
- Maintain accurate and confidential patient records
- Communicate clearly and respectfully with therapists, patients, and leadership
- Support front-desk and administrative operations
- Address patient questions and concerns promptly, professionally, and with empathy
- Take ownership of tasks and follow through to completion
What We’re Looking For:
- Strong alignment with our core values
- High emotional intelligence and self-awareness
- Willingness to take accountability and responsibility for outcomes
- Excellent communication and organizational skills
- Attention to detail and reliability
- Able to multitask in a fast-paced environment
- Healthcare or customer service experience preferred (not required)
Desired Experience
- Previous experience in a healthcare, physical therapy, or medical office setting
- Front-desk, patient services, or care coordination experience
- Familiarity with insurance verification, authorizations, and co-pay collection
- Experience scheduling appointments in a fast-paced environment
- Strong customer service background with a patient-centered approach
- Comfort working with electronic medical records (EMR) and basic office software
Position Details
- Part-time position
- Full-time position
- Competitive pay based on experience
- Opportunity for growth within the organization
Benefits
- Training & development
- Vision insurance
- Wellness resources
Position Details
- Part-time position
- Full-time position
- Competitive pay based on experience
- Opportunity for growth within the organization
Pay
$19.00 - $21.00 per hour