Patient Care Coordinator - Dr. Gregory Kazarian

How you move is why we’re here. Now more than ever, our guiding principles are helping us in our search for exceptional talent—candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

About the role

Your role is essential to promoting a professional atmosphere through courteous communication, cooperation, and respect for patients, visitors, and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.

Responsibilities

• Check-out patients following appointment with physician.
• Collect and post patient payments.
• Obtain pre-certifications and appointments for patient testing (MRI, CT Scans, etc).
• Scan and file medical information into individual patient accounts in EMR.
• Coordinate patient inquiries with physician and physician assistant.
• Settle credit card terminal at end of each patient appointment day.
• Complete doctor’s dictations and mail referring physicians.
• Schedule new patient and follow-up patient appointments.
• Answer incoming phone calls and take messages.
• Provide routine information to callers in a professional and efficient manner.
• Assist patients with prescription renewals.
• Provide assistance in day-to-day administration of office.
• Schedule surgeries and other ancillary tests as directed by physician or office manager.
• Facilitate communication between physician and hospital departments, department management, and patients.
• Perform other duties as assigned.

Requirements

• Associate’s Degree.
• At least two years of related MD office/healthcare experience.
• Familiarity with medical terminology and general office protocol.
• Ability to type 45-60 words per minute.
• Exceptional organizational strengths.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Pay

The base pay scale for this position is $26.65 - $40.87. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation.