Patient Care Coordinator

About the role

Our busy, privately owned audiology practice is growing — and we’re looking for an experienced Patient Care Coordinator to join our front office team.

Responsibilities

• Check in and assist patients
• Schedule, confirm, and manage appointments
• Answer phones and make outbound calls
• Verify insurance benefits and obtain authorizations
• Maintain patient charts and records
• Provide excellent customer service in person, by phone, and by email
• Support daily front office and administrative operations

Requirements

• 2+ years in a medical office, front desk, or patient services role
• Strong knowledge of insurance verification, scheduling, and patient flow
• Excellent communication and people skills
• Organized, reliable, and detail-oriented
• Comfortable using Microsoft Office and practice management systems
• Medical billing or prior authorization experience is a plus

What We Offer

• Hourly pay of $20–$22 (based on experience)
• Medical, dental & vision insurance
• 401(k) retirement plan
• Paid vacation and holidays
• A supportive, team-oriented work environment
• Career growth in a thriving healthcare specialty