Patient Care Coordinator
Premier Pediatric Therapy Source, Inc. · Annandale, VA · 2 wk ago
On-siteHealthcare$23–$27/hrFull-time
About the role
At Premier Pediatric Therapy Source, we believe every child deserves access to exceptional care. We're looking for a Care Coordinator who is passionate about helping families, thrives on organization and problem-solving, and wants to play an active role in the growth and success of a thriving pediatric therapy practice.
Responsibilities
- Cook up therapy schedules to ensure children receive consistent, high-quality care.
- Proactively identify and fill cancellations, openings, and scheduling gaps.
- Help families navigate intake, onboarding, scheduling, and ongoing care with confidence and compassion.
- Monitor scheduling trends and therapist availability to maximize access to care.
- Support therapist productivity by helping maintain healthy and efficient schedules.
- Partner with leadership to improve systems, workflows, and operational efficiency.
- Build strong relationships with families while delivering an exceptional experience at every interaction.
- Contribute ideas and solutions that help strengthen and grow the practice.
Requirements
- Average of 2+ years of experience in healthcare administration, scheduling, patient coordination, customer service, or a related role.
- Experience in pediatrics or outpatient healthcare is a plus.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Comfortable using technology, EHR systems, Microsoft Office, and scheduling software.
- Ability to pass a TB test and FBI background check.
- Working knowledge of HIPAA or willingness to learn.
Qualifications
- A minimum of an Associate's Degree or higher in a relevant field.
Skills
- Organizational skills.
- Problem-solving abilities.
- Customer service skills.
- Technology proficiency.
Benefits
- $23-$27/hour based on experience.
- Paid vacation, sick leave, holidays, and bereavement leave.
- Health, dental, and vision insurance.
- Short- and long-term disability coverage.
- Life insurance.
- 401(k).
- Employee Assistance Program (EAP).
- Professional development and mentorship opportunities.
Pay
$23–$27/hr
Schedule
7:45am–4:45pm, Monday - Friday