Patient Care Coordinator

Duties And Responsibilities

• Scheduling appointments for multiple doctors and boarding facility
• Answering phones on a multi-line system and directing them appropriately
• Admitting patients into the hospital
• Providing client education
• Maintaining a professional environment
• Upholding company Core Values
• Loving on pets
• Other duties as assigned

Knowledge, Skills & Abilities

• Able to handle a fast-paced work environment
• High school diploma or equivalent
• One year of client service experience is preferred
• Has basic knowledge of computers
• Able to maintain professionalism and provide top of the line customer service
• Able to answer a multi-line phone system
• LOVES pets
• Able to be a motivated learner (the medical field is ever changing)
• Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life
• Previous experience in the vet field and Ezyvet Software experience is a plus but not required!

Benefits

• Paid time off
• Paid holidays
• Medical, dental and vision insurance
• Pet care discounts
• 401K with a true match up to 4%
• VSOP® grants
• SUVETO’S VETERINARY STOCK OWNERSHIP PLAN

About the role

We are looking for a full-time Patient Care Coordinator to join our team at University Veterinary Hospital, part of the Suveto network of hospitals in Shreveport.

Requirements

High school diploma or equivalent.

Qualifications

One year of client service experience is preferred.

Skills

Basic knowledge of computers.

Company Core Values

The medical field is ever changing.

Pay

Not specified

Schedule

Full-Time