Patient Care Coordinator
Specialty1 Partners · York, PA · 1 wk ago
On-siteHealthcare$19/hrFull-time
Our office, Susquehanna Oral & Maxillofacial Surgery, is seeking a Patient Care Coordinator to join our busy specialty practice.
About the role
We are looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Checking, sorting, and forwarding emails
- Keeping updated records and files
- Greeting patients in a positive, friendly manner
- Scheduling appointments
- Collecting payments
- Keeping the front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
- Facilitating and coordinating other office responsibilities as needed
Requirements
- 1+ years of proven experience as a front desk representative, agent, or relevant position
- Familiarity with office machines (e.g., fax, printer, etc.)
- Excellent phone skills
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Ability to work well with others
- A high school diploma
- Desire to help patients
- Ability to sit and stand for extended periods of time
- Ability to operate standard office equipment
- Ability to assist patients safely in and out of chairs or treatment areas
- Ability to maintain clinical positioning for extended periods
- Ability to work around medical equipment and instruments
- Ability to adhere to OSHA and infection control standards
- Ability to perform repetitive hand and wrist movements
- Ability to respond quickly in emergency situations
Benefits
- BCBS Medical & Dental insurance options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan with match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
Pay
Position Base Pay Range: $19 USD - $25 USD
2990 Eastern Boulevard, York, PA 17402