Patient Care Coordinator
Specialty1 Partners · Meriden, CT · 2 wk ago
On-siteHealthcare$17/hrFull-time
Our office, Connecticut Oral Surgery Centers - Meriden, is seeking a Patient Care Coordinator to join our busy specialty practice.
About the role
We are looking for a talented and pleasant Patient Care Coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. The ideal candidate should bridge the gap between customer obsession and clerical management, dealing with complaints and giving accurate information to make guests and visitors feel comfortable and valued.
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Checking, sorting, and forwarding emails
- Keeping updated records and files
- Maintaining a tidy and presentable front desk with all necessary material (pens, forms, paper, etc.)
- Facilitating and coordinating other office responsibilities as needed
No weekend work required.
Requirements
- No experience required but preferred
- Familiarity with office machines (e.g., fax, printer, etc.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High school diploma
- Desire to help patients
- Ability to sit and stand for extended periods
- Ability to operate standard office equipment
- Ability to assist patients safely in and out of chairs or treatment areas
- Ability to maintain clinical positioning for extended periods
- Ability to work around medical equipment and instruments
- Adherence to OSHA and infection control standards
- Ability to perform repetitive hand and wrist movements
- Ability to respond quickly in emergency situations
Benefits
- BCBS Medical & Dental insurance options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan with match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
Pay
Position Base Pay Range: $17 USD - $21 USD
546 S Broad Street, Ste 2A Meriden, CT 06450