Patient Care Coordinator

About the role

The office is seeking a Patient Care Coordinator to join their busy specialty practice. The ideal candidate should have 3+ years of experience as a front desk representative in a dental practice, strong communication and organizational skills, and a passion for providing excellent patient care.

Responsibilities

• Welcome patients to the dental office
• Maintain accurate patient records
• Answer and redirect all incoming calls
• Check, sort, and forward emails
• Keep updates, records, and files organized
• Verify insurance claims and EOBs
• Process claim and EOBs
• Keep the front desk tidy and presentable
• Facilitate and coordinate other office responsibilities as needed

Requirements

• Familiarity with office machines (fax, printer, etc.)
• High school diploma
• Desire to help patients

Qualifications

• Resourceful and passionate
• Adaptable to new tasks
• Proactive problem solver

Skills

• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Benefits

• BCBS Medical & Dental insurance
• VSP Vision Coverage
• Complimentary life insurance policy (employee only)
• Short-term & long-term disability
• Pet insurance coverage
• 401(k) plan with match options
• HSA / FSA account access
• Identity theft protection
• Legal services package
• Hospital/Accident/Critical Care coverage
• Paid time off