Patient Care Coordinator
Specialty1 Partners · Concord, NH · 1 mo ago
On-siteHealthcare$22/hrFull-time
Capitol Center for OMFS - Concord is seeking a Patient Care Coordinator to join our fast-paced specialty dental practice.
About the role
We are looking for a talented and pleasant Patient Care Coordinator to handle all administrative and front office duties, ensuring an exceptional experience for all patients and visitors. The ideal candidate will bridge the gap between customer service and clerical management, handling complaints and providing accurate information to make guests feel comfortable and valued.
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or taking messages
- Checking, sorting, and forwarding emails
- Keeping updated records and files
- Maintaining a tidy and presentable front desk with all necessary materials (pens, forms, paper, etc.)
- Facilitating and coordinating other office responsibilities as needed
Requirements
- At least 1+ years of front office experience with prior dental experience
- Familiarity with office machines (e.g., fax, printer)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills and customer service orientation
- High school diploma
- Desire to help patients
- Ability to sit and stand for extended periods
- Ability to operate standard office equipment
- Ability to assist patients safely in and out of chairs or treatment areas
- Ability to maintain clinical positioning for extended periods
- Ability to work around medical equipment and instruments
- Adherence to OSHA and infection control standards
- Ability to perform repetitive hand and wrist movements
- Ability to respond quickly in emergency situations
Benefits
- BCBS Medical & Dental insurance options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan with match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
Pay
Position Base Pay Range: $22 USD - $26 USD
6 Loudon Road, Ste 204, Concord, NH 3301