Patient Care Coordinator

About the role

The office, Precision Endodontics - Williamsville in Williamsville, NY, is seeking a Patient Care Coordinator to join their busy specialty practice. The ideal candidate should have 1-2 years of proven experience as a front desk representative, agent or relevant position.

Responsibilities

• Welcome patients to the dental office
• Maintain accurate patient records
• Answer and redirect incoming calls
• Check, sort, and forward emails
• Keep updates records and files
• Keep the front desk tidy and presentable
• Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm

Requirements

• Familiarity with office machines (e.g. fax, printer)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help patients

Qualifications

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help patients

Skills

• Excellent communication skills
• Organizational skills
• Problem-solving skills
• Customer service orientation

Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off