Patient Care Coordinator

Join our team as a Patient Care Coordinator at Gailmard Eye Center, located at 630 Ridge Rd, Munster, IN 46321. We’re looking for a warm, organized, and patient-focused individual to be the heartbeat of our front desk, creating a seamless experience from check-in to check-out.

Pay & Schedule

• $14-$20/hour
• Monday - Friday hours (no weekend hours)

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Requirements

• 1+ year of customer service experience (healthcare or optical experience is a bonus)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Benefits

• Excellent medical, vision, and dental benefits
• PTO and holiday pay
• 401k with match
• Growth opportunities within the practice and at the corporate level
• Upward mobility for leadership or specialization roles

About Us

At Gailmard Eye Center, we believe Eyes Matter. Eyecare Matters. Our mission is to Save Eyes & Spark Joy! We take pride in creating a warm, welcoming environment where every patient feels like family and every team member feels supported. Our culture is built on collaboration, celebration, and compassion—whether it’s cheering each other on, sharing lunch together, or celebrating milestones big and small.