Patient Care Coordinator

Greeted patients and visitors with warmth, professionalism, and empathy

Checked patients in and out of appointments, ensuring all required forms and consents were completed

Verified and updated patient demographics, insurance information, and contact details

Copied and provided receipts for copayments and outstanding balances

Scheduled, rescheduled, and canceled appointments as requested

Maintained a clean and organized front desk and waiting area

Communicated with clinical and administrative staff to ensure smooth daily operations

Handed incoming and outgoing mail, faxes, and deliveries

Upheld HIPAA standards and maintained patient confidentiality at all times